Privacy Policy

Introduction
At Flex Gear Pro (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.flexgearpro.com and make use of our online services. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect
We may collect both personally identifiable information (PII) and non-personally identifiable information from you. Examples include:

• Personal Information: Name, shipping and billing address, email address, phone number (including our contact: 61 29 0991651), and payment information.
• Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.

2. How We Collect Your Information
We collect information in several ways, including when you:

• Place an order or register on our Site.
• Fill out a contact or inquiry form.
• Subscribe to our newsletter or marketing communications.
• Interact with our website through cookies and similar tracking technologies.

3. How We Use Your Information
We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders, promotions, or service updates.
• Improve our website and customer service.
• Comply with legal obligations and enforce our policies.

4. Disclosure of Your Information
We may share your personal information with:

• Service Providers: Third-party vendors that assist with order fulfillment, payment processing, website analytics, and marketing (only to the extent necessary to perform these services).
• Legal Authorities: When required by law or in response to valid legal requests.
• Business Transfers: In connection with mergers, acquisitions, or asset sales where your information may be part of the transferred assets.

5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect certain functionalities on our website.

6. Data Security and Retention
We implement a variety of security measures to maintain the safety of your personal information. Your data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent at any time (where applicable).

If you wish to exercise any of these rights or have any questions about your data, please contact us at sales@flexgearpro.com.

8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: sales@flexgearpro.com
• Phone: +61 29 0991651
• Address: 125 Valetta Rd, Kidman Park SA 5025, Australia